This page is an independent educational guide and not the official Trezor® start page or documentation. Always download firmware and companion apps only from verified vendor sources. Never share your recovery seed with anyone or enter it into an online form.
Why a hardware wallet?
Hardware wallets keep your private keys offline in a dedicated device. Transactions are signed on-device, so even if your computer is compromised, your keys remain protected. They’re the recommended way to hold significant crypto balances or to use DeFi and NFTs securely.
Quick checklist — what you need
- New Trezor device (Model One, Model T, or supported model) from a trusted seller
- USB cable or OTG adapter for mobile
- Computer or supported mobile device with internet access
- Pen and paper (or metal backup) to record your recovery seed
- A private, distraction-free spot to write and store your seed
Step-by-step: Start up your device
- Inspect the package. Check for visible tampering. If something seems off, stop and contact the seller.
- Download companion software. Type the vendor domain directly into your browser and download the official manager app or recommended bridge. Avoid emailed or social links.
- Install and run the app. Follow installer prompts and allow only the permissions required for device communication.
- Connect the Trezor. Plug it in with the supplied cable and power it on.
- Install firmware if prompted. New or factory-reset devices may require official firmware — install only what the verified app suggests.
- Create a new wallet. Follow the app flow; the device will generate a recovery seed (12/18/24 words typically). Write the words down in order immediately — the device displays them, not the app.
- Secure your seed. Store the written seed offline in one or more secure locations. Consider a metal backup for long-term durability.
- Set a PIN. Choose a non-trivial PIN and enter it on the device — never type your PIN into your computer.
- Optional: passphrase. Advanced users can add a passphrase for a hidden wallet. Only use this if you understand the irrecoverable risk of losing the passphrase.
First transactions — safe practices
Start with a small test transaction to confirm your setup. For every receive or send action:
- Generate the receive address in your manager app and verify the same address on the device screen before sharing.
- When sending, review amount, fee, and recipient on the device screen — the hardware display is the final authority.
- Cancel immediately if on-device details differ from the app UI.
Connecting to web3 apps
Many dApps connect via a local bridge or wallet connector. When prompted to connect:
- Choose the hardware wallet option and approve the connection only if you initiated it.
- Use a dedicated browser profile for web3 interactions and keep extensions to a minimum.
- Prefer reputable dApps and verify domain names before connecting.
Security essentials
- Keep your recovery seed fully offline — do not photograph or store it digitally.
- Verify downloads and checksums from the official vendor site when available.
- Confirm all transaction details on the device screen before approving.
- Store backups in physically separate secure locations (e.g., home safe, safe deposit box).
- Consider metal backups if you need long-term resilience to fire or water.
Troubleshooting essentials
Device not detected
- Try a different USB port or a known data-capable cable.
- Ensure the device is unlocked with your PIN.
- Restart the companion app and, if necessary, your computer.
Firmware or update problems
- Only install firmware from the official manager app or verified vendor page.
- Do not enter your recovery seed into any updater or website.
- If the device becomes unresponsive, consult official support through verified channels.
FAQ — Short answers
Can I restore on another device?
Yes — the recovery seed restores your accounts on any compatible wallet that supports the same seed standard.
What if I lose my seed?
If you lose the seed and your device is lost or damaged, you will likely permanently lose access. Back up the seed carefully.
Should I use a passphrase?
Passphrases increase security but also the risk of irrecoverable loss if forgotten. Use only with a secure storage plan.